How much resources can I create for my account?
The amount of resources you can create is limited by the quotas of your account for each Region.
Your quotas are available on Cockpit:
- On the homepage.
- On the My limits page.
For more information, see Getting Information About Your Account and Quotas.
How can I get my account ID?
Your account ID is available on Cockpit, from the Personal information & Access keys page. For more information, see Getting Information About Your Account and Quotas.
How can I get the endpoint required to access the 3DS OUTSCALE Cloud?
Endpoints are URLs that provide an entry point to a Cloud service, and depend on the service and Region you want to use. To reduce latency, each service has a specific endpoint for each Region where it is available.
An endpoint URL has the following format:
FCU, LBU, EIM, ICU, DL, OOS, OSU
eu-west-2, us-east-2, us-west-1, cloudgouv-eu-west-1, ap-northeast-1
For more information about available endpoints, see Regions, Endpoints and Availability Zones Reference.
How can I contact the 3DS OUTSCALE technical support?
Our Support team is available via phone, email or the Internet:
Phone: 0826 206 307 within France, +33 1 53 27 52 70 for international calls.
- 3DS OUTSCALE Support web interface: https://support.outscale.com (prior registration needed).
When opening a new support ticket, you must provide the following information:
- The Cloud Region the issue is related to (for example, eu-west-2)
- The account ID or email associated with the account ID
- The timestamp with timezone (UTC is preferred) of the incident
- The ID of all the resources in the Cloud this ticket refers to (for example, i-xxxxxxx or ami-xxxxxxx).
- Tools used with their version
For more information, see Technical Support.
What are the Windows specific features in the 3DS OUTSCALE Cloud?
The main Windows-specific features and tasks are the following:
- Stopping a Windows instance
- Accessing a Windows instance using remote desktop applications
- Accessing a Linux instance using Windows PuTTY
- Installing Virtio drivers
- Using a Windows-only OMIs
- Creating an OMI from a Windows instance
- Extending the storage capacity of a volume of a Windows instance
- Attaching volumes on a Windows instance
For more information, see Windows Reference.