You can modify the personal information and the password associated with your account, except for the account ID.

The following procedures are available:



Modifying Your Personal Information Using Cockpit

  1. Hover over your name.
    A drop-down menu appears.

  2. Click Personal information & Access keys  .
    Your account information appears.

  3. To modify your personal information, click Update .
    The UPDATE INFOS dialog box appears.


  4. Type your new information in the corresponding text fields.

  5. Click Update to validate.
    Your personal information is updated.


Modifying Your Password Using Cockpit

  1. Hover over your name.
    A drop-down menu appears.

  2. Click Personal information & Access keys  .
    Your account information appears.

  3. To modify your password, click the Change password tab.

  4. Click Change password .
    The CHANGE PASSWORD dialog box appears. 


  5. To change your password:

    1. In the Current password field, type your current password.

    2. In the New password field, type your new password.

    3. In the Confirm password box, type your new password again.

    Your password needs to conform to certain password strength criteria. For more information, see About Password Security.

  6. Click Change to validate.
    Your password is updated.

Modifying Your Password Using OSC CLI

Before you begin:

See Installing and Configuring OSC CLI to set up OSC CLI.

To obtain the token that is necessary for the modification of your password, use the SendResetPasswordEmail command following this syntax:

Request sample
$> osc-cli icu SendResetPasswordEmail \
    --Email YOUR_EMAIL

This command contains the following attribute that you need to specify:

  • Email: The email address of your account.

The SendResetPasswordEmail command returns the following elements:

  • Return: If true, the email has been sent. Otherwise, you receive an error.

  • ResponseMetadata: Information about the response. This element contains the following information:
    • RequestId: The ID of the request.
Result sample
{
    "Return": true,
    "ResponseMetadata": {
        "RequestId": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
    }
}

An email is sent to the specified email address. Your token corresponds to the alphanumeric string in the last part of the link. 


  • To modify your password, use the ResetAccountPassword command following this syntax:

    Request sample
    $> osc-cli icu ResetAccountPassword \
        --Password NEW_PASSWORD \
        --Token TOKEN

    This command contains the following attributes that you need to specify:

    • Password: The new password for the account. 

      Your password needs to conform to certain password strength criteria. For more information, see About Password Security.

    • Token: The token you received at the email address of your account.

    The ResetAccountPassword command returns the following elements:

    • Email: The email address of the account.

    • ResponseMetadata: Information about the response. This element contains the following information:
      • RequestId: The ID of the request.
    Result sample
    {
        "Email": "dominique.dupont@domain.com",
        "ResponseMetadata": {
            "RequestId": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
        }
    }



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