This page provides the types of technical communications that we can send you to notify you of events impacting OUTSCALE services.

These communications inform you of the nature of the event, its criticity, and the potential actions you need to do.


Name of the Mailing ListAnnouncement
Cloud Environment<Region>-STD-informationEvent with no impact on production
<Region>-STD-mediumEvent with a minor impact on one or more services
<Region>-STD-majorEvent with a major impact on one or more services
Maintenances<Region>-MAIN-informationMaintenance with no impact on production
<Region>-MAIN-mediumMaintenance with a minor impact on one or more services
<Region>-MAIN-majorMaintenance with a major impact on one or more services
Incidents<Region>-INC-productionIncident impacting one or more services
<Region>-INC-personal-sensitive-dataIncident related to personal or sensitive data
<Region>-INC-securitySecurity incident


When you open an account in one of the Regions of the OUTSCALE Cloud, the e-mail address associated with your account is automatically subscribed to these mailing lists.

You can unsubscribe from a mailing list by clicking the link at the bottom of any communication you receive. If you want to resubscribe to a mailing list, contact our Support team: support@outscale.com.

If you change the e-mail address associated with your account, the new e-mail address is automatically subscribed to all the mailing lists.